- Inventory & warehousing
- Workflow & systems
- Projects & implementation
- Pharmacy operations
Operations consulting that holds up on the floor.
Inventory, warehousing, workflows, systems and pharmacy operations. We find what’s breaking and fix it with your team, as a defined project or as fractional support a day or two a week.
Taking on new projects, a few at a time.
Vancouver-based. Primarily remote across Canada, with on-site work beyond Vancouver when the scope calls for it.
When the operation runs on workarounds, something needs to change.
Inventory counts don’t match the system.
Stock goes missing, and nobody’s sure which number is right.
Work stalls at the handoffs.
Duplicate data entry, with spreadsheets filling the gaps between systems.
Growth has outpaced the process.
Ownership and capacity gaps are starting to show.
Important projects keep slipping.
Everyone owns a piece. Nobody owns the whole effort.
You need senior help, not a permanent hire.
The work calls for experience, but not a full-time salary yet.
The numbers we get called in to move.
Anonymized results from manufacturing, warehouse, e-commerce and pharmacy operations. Each bar is drawn to its own scale.
Pick errors
0.03%
Multi-channel e-commerce warehouse, after the floor moved from paper labels to scan-based picking.
Inventory accuracy
~98%
Retail pharmacy. A system workaround removed and every discrepancy tied to dollars.
On-time, in-full shipping
~99%
Finished-goods warehouse. Dead stock cleared and about 60% of the space reopened.
Daily order volume
2.5x
Mail-order pharmacy. Ad hoc receiving replaced with put-to-light, lot and expiry capture, and scan shipping.
The work, by the numbers.
Six engagements: the problem, the fix, and the result.
Mail-order pharmacy
Ad hoc receiving. Every order was handled a little differently.
PO discipline, tote allocation, put-to-light, lot and expiry capture, scan shipping, and ship-on-date tracking with root-cause follow-up.
Multi-channel e-commerce warehouse
Manual picking from paper labels.
Moved the floor to scan-based picking and readied the building for promotions and peak season, when peak days ran at about 2× normal volume plus another 60–70%.
Multi-site manufacturing warehouse
A demand spike strained a plant, an overflow site and two third-party warehouses.
Aligned shifts with production and tightened carrier and paperwork discipline.
Retail pharmacy
Accuracy around 65–70%. A workaround restocked “missing” items, and unscanned fills leaked insurance dollars.
Removed the workaround, trained staff on what each transaction does, and tied every discrepancy to dollars.
Finished-goods warehouse
Dead stock filled the racks while live product sat in the aisles. Too many orders shipped late or short.
Cleared scrap and dead stock, reset the flow, and traced “missing” boxes back to production labeling.
Specialty liquid manufacturer
A manual plant growing faster than its processes.
Over about five years: written procedures, bills of materials, an ERP, a bottling line, a temp-based staffing plan, and dock loading planned around major wholesale customers.
Swipe, or tap the arrows
Hands-on help across the whole operation.
From the receiving dock to the reporting dashboard.
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Inventory, warehousing & logistics
Inventory control from the receiving dock to the shipping door.
- Inventory accuracy
- Inventory systems
- Receiving and storage
- Pick and pack
- Fulfillment and shipping
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Workflow & system design
Processes people can follow, cleaner handoffs, useful reporting, and automation, including AI, where it fits.
- Workflow design
- ERP and system setup
- Dashboards and reporting
- Automation
- Process documentation
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Projects & implementation
From planning through go-live and handoff, with one owner for the whole effort.
- System rollouts
- Operational launches
- Process redesign
- Vendor coordination
- Project delivery
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Healthcare & pharmacy operations Specialty
Processes for regulated environments, with the controls and visibility built in.
- Pharmacy workflows
- Patient operations
- SLA and QA frameworks
- Partner operations
- Compliance-conscious processes
Start where your operation is.
Most work starts small. Plenty of clients keep us on once the first fix sticks.
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When the problem is unclear
Diagnostic
A root-cause review and a prioritized plan to fix it.
See our approach -
When the problem is clear
Scoped project
A defined fix, with deliverables and a finish line.
See engagements -
When you need ongoing help
Fractional support
Part-time senior operations help, often continuing after a project wraps.
Talk to us
Movement is not progress.
If it isn't defined, it can't be measured. If it isn't measured, it can't be improved. We listen to the people doing the work, make the constraints visible, and sequence changes so your team can absorb them. The fix is sized to the problem, never the other way around.
Invenio is led by co-founders Vikash Bhalla and Amreen Grewal. More about us
Tell us what's not working.
A free 30-minute call. We'll listen to what's going on and tell you honestly whether we can help. If we can, we'll follow up with a proposal.
Follow Invenio on LinkedIn for one practical operations post every Thursday.